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Mortgage Processing Services

Delegate time consuming mortgage loan processing with an expert team at your fingertips

Utilise our mortgage broker outsourcing services for quick and cost-effective loan processing. Our mortgage outsourcing experts have more than 17 years’ experience with end-to-end loan applications and will help you remain efficient and focused on your business.

Keep full control

We process all loan applications for you

Our mortgage outsourcing services include processing all types of loan applications – including home, car, and personal. Delegate tasks like inputting data into aggregator software, ordering valuation, requesting pricing, collating compliance, and more to our expert team.

Access SMSF experts on demand

Save time on liaising with banks and brokers

There’s no need to spend hours on the phone discussing different scenarios with banks and brokers. Mortgage broker outsourcing allows you to offload these repetitive tasks and put your focus back on your clients.

Increase efficiency and profit margins 1

All the calculations done for you

No more sifting through different lender criteria. Our mortgage outsourcing experts will calculate the lender’s serviceability to check the maximum loan that the bank can approve based on the borrower’s current financial position.

Prevent Profit Leakage

Stay on top with mortgage broker outsourcing

Ensure that your clients get approved on time – every time. Our mortgage outsourcing team will track the status of submitted home loan applications and attend to bank outstanding information requests to progress loans forward to formal approval.

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Have full oversight of our work

You’ll have Real time visibility of all workflows and direct communication with your dedicated team as they complete lender online mortgage loan applications and then submit them.

End to end support

Outsource mortgage services as you need to

Customise your mortgage outsourcing service package to your needs. We offer full-time mortgage support, part-time mortgage support, and pay-per-job engagement models. Just let us know what works for you.

Improve efficiency, create capacity and increase profit margins

Book a demo

Our unique outsourcing model delivers

We don’t just connect you with resources. We take on the risks of staff management, training and quality assurance. Fast, flexible, reliable and affordable.

Plug and Play

Plug & Play

79% of our clients are up and running in less than 7 days

Data Protection

Data Protection

ISO27001 certification to ensure iron clad security of all data



Pay per job, enabling you to scale up and down as needed

Real Time Portal

Real Time Portal

Status of all tasks at your fingertips in real time

Team Management

Staff Management

You delegate the work and we take care of all staff management

Ongoing Training

Ongoing Training

Centre of Excellence division to ensure ongoing staff training and keep knowledge up to date

Robotic Process Automation

Robotic Process Automation

Application of RPA to connect unrelated software and maximise efficiency

Quality Assurance

Quality Assurance

All work is subject to our internal quality checks before being delivered to you

Get up and running fast

No complicated implementation. No recruitment or training. Our plug and play methodology means zero downtime in job delegation.


of our clients rate our onboarding as fast and easy


of our clients find SuperRecords easy to work with


of our clients are up and running in less than 7 days

1000 Australian clients
1000 Trained staff
17 Years of experience
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Loan processing is tedious…

…meaning Mortgage Brokers are extremely time poor

Increased Competition

Increased Competition

Customers have endless choices when it comes to mortgage broking, and client service excellence is critical to set yourself apart from the competition.

Time Consuming Admin

Time Consuming Admin

Getting bogged down in loan processing admin doesn’t create any value for you or your clients – but it needs to be done well.

Mortgage Complexity

Mortgage Complexity

Gone are the days of a ‘one size fits all mortgage’, so creating capacity to find the best home loan options for your clients is crucial to success.

Mortgage admin support on demand

We expertly manage repetitive time consuming tasks so you can get back to business.

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What Our
Customers Say

I’ve been using SuperRecords for 8 years and their service has been excellent since day 1.

Adam C Suncow Wealth

Professional staff who provide exemplary support to our business.

Julie N Step Up Financial

Super Records has been great to work with. They provide great service and value for money.

PJ Patterson Keystone Financial