Virtual Practice Admin Services

Create capacity fast and focus on higher value activities with an outsourced virtual assistant
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Need a helping hand to take care of your time-consuming admin?

Administrative tasks are piling up for financial services firms. Evolving regulations, busy calendars, staff management, and data entry all take you away from more critical business ventures.

When you hire a virtual assistant from SuperRecords, you can get back to what’s important as we take care of communication, time management, and organisation at your firm.

Virtual Practice Admin Services01

Save hours of time and reduce stress with an outsourced virtual assistant

Get your focus back by delegating to our experienced team.

Our virtual assistants are skilled in end-to-end admin support so that you can have more time to do higher-value tasks.

Keep full control

Compliance that brings peace of mind

Our team is experienced in the management of both ATO and ASIC compliance requirements, so you can be sure your business remains compliant. We can also take care of your invoicing and debtor management.

Get support across all areas of your business

We expertly take care of website management, email management, research, data entry, database management and digital filing. We can also manage your calendar, your email inbox, and provide client support.

Iron Clad Compliance

Manage your HR obligations with ease

We do the heavy lifting when it comes to HR operations, including adding employees to payroll systems, posting job ads, tracking incoming applications, and organising the candidates based on set criteria.

Skilled support without the training costs

No matter what software you use, our team is ready to support you. Our employees are put through rigorous and continuous training so they are ready to assist as soon as you delegate a job.

100000 SMSFs processed
1000 Australian clients
17 Years of experience
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Outsourced virtual assistants for busy finance firms

Changing regulations & skills shortages mean finance firms are busier than ever – but this also means that administrative tasks have doubled whilst deadlines have tightened. Busy executives don’t have the time to be spending on lower-level admin tasks when they should be focusing on more critical business matters.

With SuperRecords, we take on the burden of untangling and managing many of your firm’s calendars, meetings, and invoices. You’ll be able to step back and spend more time growing your business and speaking to clients as we reduce your admin workload.

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Start delegating today.

Book a Demo

FAQs about hiring a virtual assistant

We have three engagement models for our outsourced virtual assistants: full-time, part-time, or project-based.

Costs can start at $21k/p.a. for a part-time resource, and $35k/p.a. for a full-time resource. And our project-based engagement model allows you to scale up and down as needed.

You can book a chat with us below to learn more about our pricing.

When you hire a virtual assistant, you delegate your administrative tasks to a person or people offshore. This allows you to free up your time and focus on higher value work. Our virtual assistants can help you remain compliant, assist with HR operations, do research, manage your calendar, and more.

If you’d like to learn more about outsourcing and how to find the right provider, you can watch our webinar on what questions to ask before you outsource.

Our virtual assistants regularly use software like Xero, MYOB, ATO SmartSocs, Karbon, FYI Docs, CAS 360, and more. We also provide ongoing training to ensure that our team stays up to date with the newest software.

What sets SuperRecords apart from other providers is that we take on the burden of resourcing, staff training, and ongoing management. When you partner with us, the only time investment is work delegation and conducting a final review.

We pride ourselves on our simple and fast implementation. There’s no adoption of new software, and we have the people power and technology ready to start as soon as you are. We’ll provide a short training session on how to use our Workflow Portal, then you’re ready to start delegating admin work.

About SuperRecords

We help you grow your business by taking on the time-consuming admin.

We’ve supported over 1,000 financial service firms and hire skilled professionals to help take the pressure off.

When you partner with SuperRecords you can be confident you’re delegating work to a reliable, qualified team with access to the latest technology, and proven dynamic processes and procedures

The Cost of Business

Cost of Business

The cost of business keeps going up by clients put downward pressure on fees.

Know How

Know How

Staff recruitment is tough and getting new employees up to speed takes time.

Risky Business

Risky Business

Data breaches are on the rise, so data protection both externally and internally is crucial.

Get up and running fast

No complicated implementation. No recruitment or training. Our plug and play methodology means zero downtime in job delegation.


of our clients rate our onboarding as fast and easy


of our clients find SuperRecords easy to work with


of our clients are up and running in less than 7 days

Our unique outsourcing model delivers

We don't just connect you with resources. We take on the risks of staff management, training and quality assurance. Fast, flexible, reliable and affordable.

Plug and Play

Plug & Play

79% of our clients are up and running in less than 7 days

Data Protection

Data Protection

ISO27001 certification to ensure iron clad security of all data



Pay per job, enabling you to scale up and down as needed

Real Time Portal

Real Time Portal

Status of all tasks at your fingertips in real time

Team Management

Staff Management

You delegate the work and we take care of all staff management

Ongoing Training

Ongoing Training

Centre of Excellence division to ensure ongoing staff training and keep knowledge up to date

Robotic Process Automation

Robotic Process Automation

Application of RPA to connect unrelated software and maximise efficiency

Quality Assurance

Quality Assurance

All work is subject to our internal quality checks before being delivered to you

SMSF administration services that you can trust
Hear from our happy clients:

SuperRecords has delivered superior service in every instance and I have no hesitation recommending them to other financial planning firms.

Julie N Step Up Financial Group

Your willingness to go to any length and commitment to get the job done to the best of your ability has taken our firm to the next level of operational compliance and client service.

Lisa B Aspire Wealth

Partnering with SuperRecords was a great decision for our business. They are so helpful, knowledgeable and efficient.

Deborah S Novem